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Joy at work: Farmers Insurance

I spent a little time at the Farmers Insurance call center in Hillsboro, Oregon, and was amazed at how hard they work to keep their workplace a positive place. Over the sea of cubicles (which is, let’s face it, not so joyous) float more than a hundred mylar balloons (very joyous).  There’s an on-site gift shop filled with cheerful items […]

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